Delivery & Returns
OUR LUXURY PACKAGING
All orders of 2 items or more, are hand picked and packed by our dedicated team and are individually wrapped in our beautiful, luxury pink packaging.
Your purchase will arrive wrapped, inside our exclusive bespoke gift box, lined with our signature marble print.
Each box is finished with tissue paper and a silky ribbon bow.
Single item orders will be sent in our exclusive metallic bubble envelopes.
We hope you will enjoy unwrapping your luxury items as much as we have enjoyed preparing them for you.
All purchases are also shipped in plain outer box packaging to protect the precious contents inside.
FREE GLOBAL SHIPPING
All orders within the UK are sent via Parcelforce next day tracked service, with SMS alerts and a 1-hour time window.
UK Mainland Delivery
The cut off time to place orders for delivery on the next working day is 4pm. Orders placed on Friday are delivered on Monday.
Orders placed on Saturday and Sunday are dispatched on Monday and delivered Tuesday.
International orders are sent via our standard delivery service and received by you within 5-7 working days.
FREE GLOBAL RETURNS
We hope you will love your purchase, but should you wish to retun it, a pre-paid returns form is provided in your packing box.
Simply complete the form and return to us within 7 days of purchase.
Our no quibble promise, means we will exchange your item or return your purchase price, subject to the items being in perfect, unworn condition with no damage and with the original tags and packaging intact.
Due to hygiene reasons, we are unable to accept returns on our silk knickers.